GreatCall Jitterbug 5 Guia do Utilizador

User Guide

Section 1Getting Started 1Section 1: Getting StartedThis section explains how to start using your Jitterbug® phone.Topics • Key Items In The Jitterb

Section 5Using The Camera 91Taking A Photo With Your Jitterbug1. Starting from the main screen, use the “Up/Down” button and scroll until “Camera”

Section 592 Using The CameraViewing A Photo On Your Jitterbug1. Starting from the main screen use the “Up/Down” button and scroll until “My Photos”

Section 5Using The Camera 93Sending A Photo From Your Jitterbug1. Starting from the main screen use the “Up/Down” button and scroll until “My Photo

Section 594 Using The Camera8. Use the “Up/Down” button and scroll to the contact to which you would like to send your photo. 9. Press the bu

Section 5Using The Camera 95Deleting A Photo From Your Jitterbug1. Starting from the main screen use the “Up/Down” button and scroll until “My Phot

Section 596 Using The CameraOnce a photo has been deleted, there is no way to retrieve it.IMPORTANT!

Section 5Using The Camera 97Receiving A Photo On Your Jitterbug1. If you receive a photo on your Jitterbug, the words “New Photo” will appear on the

Section 698 Using Text MessagingSection 6: Using Text MessagingThis section applies if you have a GoPlan or have requested a text plan with your Great

Section 6Using Text Messaging 99Receive A New Text MessageWhen you receive a new Text Message, you will be notied in three ways: 1. The Indicator L

Section 6100 Using Text MessagingRead A New Text MessageAfter receiving notication of a new Text Message, follow these three steps to read the messag

Section 12 Getting Started Key Items In The Jitterbug BoxThe Jitterbug box you received includes everything you need to get started: 1. Jitterbug cell

Section 6Using Text Messaging 101Reply To A Text MessageOnce you have read the Text Message, you have the option to reply to it, save it for future re

Section 6102 Using Text Messaging 5. When the message has been sent, you will see the words “Message Successfully Sent” on the Inside Display.

Section 6Using Text Messaging 103Saving And Deleting A Text MessageSaving A Text Message:The Jitterbug SimpleText service will automatically save all

Section 6104 Using Text Messaging5. Using the “Up/Down” button, scroll to the Text Message you would like to read.6. Press the button to read t

Section 6Using Text Messaging 105Deleting A Text Message:Your Jitterbug allows you to delete Text Messages in two ways: • Delete a new text immediate

Section 6106 Using Text Messaging4. You will then be asked to conrm that you want to delete the message. Press the button again to conrm deletio

Section 6Using Text Messaging 107

Section 6108 Using Text MessagingDeleting An Old Text From Your Saved Messages1. Starting from the Main Screen, use the “Up/Down” button and scroll

Section 6Using Text Messaging 109 8. “Message Successfully Deleted” will appear on the Inside Display and you will be returned to your saved messages

Section 6110 Using Text Messaging4. Press the button to “Send”.5. To create your own message use the “Up/Down” button and scroll until “Customize

Section 1Getting Started 3The Front Of Your JitterbugIndicator LightHeadset Jack (side)CameraPower Connector (side)Outside Display

Section 6Using Text Messaging 111If you do not have the contact in your Phone Book, use the “Up/Down” button to scroll until “Enter Number” appears.

Section 6112 Using Text Messaging8. When the message has been sent, you will see the words “Message Successfully Sent” on the Inside Display.

Section 6Using Text Messaging 113The table below explains how to create a custom Text Message using the number keys on the keypad to enter letters or

Section 6114 Using Text MessagingModes For Creating Your Own Text Message There are ve modes to create a custom text message using the number keys on

Section 6Using Text Messaging 115ABC ModeIn ABC Mode every letter will be capitalized. To enter ABC Mode,press the button until you see “ABC” appear

Section 6116 Using Text MessagingAbc-W ModeIn Abc-W Mode the rst letter of each word is capitalized. To enter Abc-W Mode, press the button until yo

Section 7Using Bluetooth 117Section 7: Using Bluetooth® This section explains how to use the Bluetooth functionality on your Jitterbug phone.Topics

Section 7118 Using BluetoothAbout BluetoothFor your convenience, your new Jitterbug is equipped to utilize Bluetooth wireless headsets, hands-free spe

Section 7Using Bluetooth 119Using Your Jitterbug With Your Bluetooth HeadsetThere are three steps to set up your Jitterbug with a Bluetooth headset:

Section 7120 Using Bluetooth1. Starting from the Main Screen of your Jitterbug, scroll through the options using the “Up/Down” button until “Settin

Section 14 Getting Started Indicator Light – the area just above the outside display will light up for incoming calls or when the phone is fully ch

Section 7Using Bluetooth 121Please ensure you turn off your Bluetooth if you wish to receive calls from your Jitterbug handset and not your Bluetooth

Section 7122 Using BluetoothTurning The Bluetooth Feature Off1. Starting from the Main Screen of your Jitterbug, scroll through the options using the

Section 7Using Bluetooth 123Setting Your Bluetooth Headset To Pairing ModeThe rst step in setting up any Bluetooth device is called “Pairing.” This s

Section 7124 Using BluetoothSetting Your Jitterbug To Pairing Mode1. Starting from the Main Screen of your Jitterbug, use the “Up/Down” button and

Section 7Using Bluetooth 1257. “Follow pairing instructions on Bluetooth device” will appear on the Inside Display of your Jitterbug. 8. Press th

Section 7126 Using Bluetooth12. When your Jitterbug is successfully paired with your Bluetooth headset, you will see the message “(your device name)

Section 7Using Bluetooth 127• Gray – Bluetooth is on, but not paired with your Jitterbug.• White – Bluetooth is on, paired with your Jitterbug an

Section 7128 Using BluetoothAnswering A Call When Paired With Your Bluetooth HeadsetPress the “Talk” button on the Bluetooth headset. Ending A Call W

Section 8Managing Settings 129Section 8: Managing SettingsThis section explains how to change the Settings on your Jitterbug.Topics • Using Your Sett

Section 8130 Managing Settings Using Your Settings1. To access Settings, start in the Main Screen and press the “Up/Down” button until “Settings” a

Section 1Getting Started 5The Back Of Your JitterbugBattery CoverExternal SpeakerLanyard Connector

Section 8Managing Settings 131Selecting The Color Of The Inside DisplayYour Jitterbug has ve color options for the Inside Display: 1. Red – This is

Section 8132 Managing Settings 3. Use the “Up/Down” button to scroll through all of the “Color” options. 4. Press the button once the desired co

Section 8Managing Settings 133Changing Ring TonesRing Tones are the sounds your Jitterbug makes when you are receiving an incoming call. Your Jitterbu

Section 8134 Managing Settings 1. Starting from within the Settings feature, use the “Up/Down” button until the “Ring Tones” option is highlighted

Section 8Managing Settings 135Turning The Start-Up GreatCall Jingle On And OffYour new Jitterbug will come with the GreatCall Jingle set to “ON.” Each

Section 8136 Managing Settings Turning The Jingle On 1. Starting from Main Screen, use the “Up/Down” button to scroll until “Settings” appe

Section 8Managing Settings 137The “Jingle” setting only controls the sound that is played each time the Jitterbug is turned on. The sound that plays w

Health and Safety138 Health and Safety Health And Safety InformationThis section outlines the safety precautions associated with using your phone. The

Health and SafetyHealth and Safety 139Exposure To Radio Frequency (RF) SignalsThe U.S. Food and Drug Administration (FDA) has published information fo

Health and Safety140 Health and Safety range. They also emit RF at substantially reduced time intervals when in the stand by mode. Whereas high levels

Section 16 Getting Started External Speaker – delivers loud and clear sound when the Speakerphone feature is enabled (pg. 48)Battery Cover – protects

Health and SafetyHealth and Safety 141Research Results to Date: Is there a connection between RF and certain health problems?The results of most stud

Health and Safety142 Health and Safety per day, every day, for over 10 years) the study suggested a slight increase in brain cancer. However, the auth

Health and SafetyHealth and Safety 143Risk of Brain Cancer from Exposure to Radio Frequency Fields in Childhood and Adolescence (MOBI-KIDS)MOBI-KIDS i

Health and Safety144 Health and Safety Cell Phone Industry ActionsAlthough the existing scientic data do not justify FDA regulatory actions, the FDA

Health and SafetyHealth and Safety 145can take a few simple steps to minimize your RF exposure.• Reduce the amount of time spent using your cell phone

Health and Safety146 Health and Safety Cell Phone Accessories that Claim to Shield the Head from RF RadiationBecause there are no known risks from exp

Health and SafetyHealth and Safety 147Some groups sponsored by other national governments have advised that children be discouraged from using cell ph

Health and Safety148 Health and Safety http://www.cdc.gov/niosh/.• World Health Organization (WHO): http://www.who.int/peh-emf/en/.• International C

Health and SafetyHealth and Safety 149(IEEE). In both cases, the recommendations were developed by scientic and engineering experts drawn from indust

Health and Safety150 Health and Safety Before a new model phone is available for sale to the public, it must be tested and certied to the FCC that it

Section 1Getting Started 7888-555-5555CALL?The Inside Of Your JitterbugEarpiece SpeakerInside DisplayOn/Off ButtonMicrophone“YES” ButtonVolume Button

Health and SafetyHealth and Safety 151SAR information on this and other model phones can be accessed online on the FCC’s website through http://transi

Health and Safety152 Health and Safety Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

Health and SafetyHealth and Safety 153Commercial Mobile Alerting System (CMAS):This device is designed to receive wireless emergency alerts from the C

Health and Safety154 Health and Safety activity that your ability to concentrate on the act of driving becomes impaired. Samsung is committed to promo

Health and SafetyHealth and Safety 155Notice regarding legal restrictions on mounting this device in an automobile:Laws in some states may prohibit mo

Health and Safety156 Health and Safety Battery Use and SafetyImportant: Handle and store batteries properly to avoid injury or damage. Most battery is

Health and SafetyHealth and Safety 157explode. Do not dry a wet or damp battery with an appliance or heat source such as a microwave oven, hair dryer,

Health and Safety158 Health and Safety connection between the + and - terminals of the battery (metal strips on the battery), for example when you car

Health and SafetyHealth and Safety 159Misuse or use of incompatible phones, batteries, and charging devices could resultindamagetotheequipmentan

Health and Safety160 Health and Safety locations may be found at: http://pages.samsung.com/us/recyclingdirect/usactivities_environment_samsungrecyclin

Section 18 Getting Started Earpiece Speaker – lets you hear the caller loud and clearInside Display – shows all the information you need to operate yo

Health and SafetyHealth and Safety 161Follow local regulations regarding disposal of mobile devices and batteriesDispose of your mobile device and bat

Health and Safety162 Health and Safety THIS POWER UNIT IS INTENDED TO BE CORRECTLY ORIENTED IN A VERTICAL OR HORIZONTAL OR FLOOR MOUNT POSITION.Displa

Health and SafetyHealth and Safety 163GPS & AGPSCertain Samsung mobile devices can use a Global Positioning System (GPS) signal for location based

Health and Safety164 Health and Safety Additionallly, if you use applications that require location-based information (e.g. driving directions), such

Health and SafetyHealth and Safety 165can and do change over time. In some areas, complete information may not be available. Therefore, you should alw

Health and Safety166 Health and Safety To make an emergency call:1. If the mobile device is not on, switch it on.2. Key in the emergency number fo

Health and SafetyHealth and Safety 167Care and MaintenanceYour mobile device is a product of superior design and craftsmanship and should be treated w

Health and Safety168 Health and Safety strong detergents to clean the mobile device. Wipe it with a soft cloth slightly dampened in a mild soap-and-wa

Health and SafetyHealth and Safety 169also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound, and distor

Health and Safety170 Health and Safety you are listening to. •Do not turn the volume up to block out noisy surroundings. If you choose to listen to yo

Section 1Getting Started 9Activating Your JitterbugPlease do not turn on your phone until instructed to do so. If you turn it on prior to setting up y

Health and SafetyHealth and Safety 171You can obtain additional information on this subject from the following sources:American Academy of Audiology11

Health and Safety172 Health and Safety Patriots Plaza BuildingWashington, DC 20201Voice: 1-800-35-NIOSH (1-800-356-4674)1-800-CDC-INFO (1-800-232-4636

Health and SafetyHealth and Safety 173RF signals from your wireless mobile device. Consult the manufacturer to discuss alternatives.Implantable Medica

Health and Safety174 Health and Safety health care provider.For more information see: http://www.fcc.gov/oet/rfsafety/rf-faqs.html#.Other Medical Devi

Health and SafetyHealth and Safety 175Posted FacilitiesSwitch your mobile device off in any facility where posted notices require you to do so.Potenti

Health and Safety176 Health and Safety When your Device is WetDo not turn on your device if it is wet. If your device is already on, turn it off and r

Health and SafetyHealth and Safety 177the box.The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing los

Health and Safety178 Health and Safety (ANSI) C63.19, the hearing aid and wireless mobile device rating values are added together to indicate how usab

Health and SafetyHealth and Safety 179Keep the mobile device and all its parts and accessories out of the reach of small children.FCC Notice and Cauti

Health and Safety180 Health and Safety • Only qualied personnel should service the mobile device or install the mobile device in a vehicle. Faulty i

Section 110 Getting Started 1Gather the required information.Home and billing addressPhone number Email address Credit or debit card informationEmerg

Health and SafetyHealth and Safety 181bag inates, serious injury could result.• Switch your mobile device off before boarding an aircraft. The use o

Health and Safety182 Health and Safety • If your device has a camera ash or light, do not use the ash or light close to the eyes of people or pets.

The Fine PrintThe Fine Print 183The Fine PrintTopics • Intellectual Property • Disclaimer Of Warranties (Exclusion Of Liability) • Standard Limite

The Fine Print184 The Fine Print Intellectual PropertyAll Intellectual Property, as dened below, owned by or which is otherwise the property of SAMSU

The Fine PrintThe Fine Print 185GreatCall, Inc. Headquarters:10935 Vista Sorrento Parkway, Suite 200San Diego, CA 92130Tel: 1–858–720–7500Customer Ser

The Fine Print186 The Fine Print SAMSUNG Telecommunications America (STA), LLC1301 East Lookout DriveRichardson, Texas 75082Tel: 1–858–SAMSUNGInternet

The Fine PrintThe Fine Print 187Disclaimer Of Warranties; Exclusion Of LiabilityEXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY

The Fine Print188 The Fine Print Standard Limited WarrantyWhat is covered and for how long?SAMSUNG TELECOMMUNICATIONS AMERICA, LLC (“SAMSUNG”) warrant

The Fine PrintThe Fine Print 189Other Phone Accessories1 year What is not covered?This Limited Warranty is conditioned upon proper use of the Product.

The Fine Print190 The Fine Print ooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use o

Welcome to the GreatCall® Family. Thank you for choosing the Jitterbug5. At GreatCall, we’ve made it easy for you to stay connected to friends and fa

Section 1Getting Started 11 2Go Online Or Call To Set Up Your Account.If you do not have a GreatCall account, visit us online at www.greatcall.com/ac

The Fine PrintThe Fine Print 191(90) days. All other repaired/replaced Products will be warranted for a period equal to the remainder of the original

The Fine Print192 The Fine Print What are the limits on SAMSUNG’s liability?THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF SAMSUNG’S RESPONSIBILITI

The Fine PrintThe Fine Print 193SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT, WHETHER SUCH THIRD PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODU

The Fine Print194 The Fine Print Any such dispute shall not be combined or consolidated with a dispute involving any other person’s or entity’s Produc

The Fine PrintThe Fine Print 195remainder of such fees. Administrative, facility and arbitrator fees for arbitrations in which your total damage claim

The Fine Print196 The Fine Print removable). Alternatively, you may opt out by calling 1 888 987 4357 no later than 30 calendardaysfromthedateof

The Fine PrintThe Fine Print 197To avoid unintended information leaks and other problems of this sort, it is recommended that the device be returned t

The Fine Print198 The Fine Print End User License Agreement for SoftwareIMPORTANT. READ CAREFULLY: This End User License Agreement (“EULA”) is a legal

The Fine PrintThe Fine Print 199on a single computer or a mobile device at a time, and you may not make the Software available over a network where it

The Fine Print200 The Fine Print services related to the Software provided to you, if any, related to the Software. Samsung may use this information s

Section 112 Getting Started 3Turn On Your Jitterbug To Activate.You can now open your Jitterbug and press the onoffbutton and the activation process

The Fine PrintThe Fine Print 2017. EXPORT RESTRICTIONS. You acknowledge that the Software is subject to export restrictions of various countries. You

The Fine Print202 The Fine Print Purchaser. It is up to Purchaser to take precautions to ensure that whatever Purchaser selects to use is free of such

The Fine PrintThe Fine Print 203NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE AVAILABILITY, USE, TIMELINESS, SECURITY, VALIDITY, ACCURACY, OR

The Fine Print204 The Fine Print EFFORT, FITNESS FOR A PARTICULAR PURPOSE, RELIABILITY OR AVAILABILITY, ACCURACY, LACK OF VIRUSES, QUIET ENJOYMENT, NO

The Fine PrintThe Fine Print 205OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, FAILURE TO CONNECT, NETWORK CHA

The Fine Print206 The Fine Print software” and “commercial software documentation” with only those rights as are granted to all other end users pursua

The Fine PrintThe Fine Print 207representations with respect to the Software or any other subject matter covered by this EULA. If any provision of th

Customer Agreement208 Customer Agreement Your Customer Agreement1. Welcome To The GreatCall® Family.Please read this agreement regarding your phone an

Customer AgreementCustomer Agreement 2092. Your Monthly Rate PlanThe monthly rate plan you select is part of this agreement. To the extent any conditi

Customer Agreement210 Customer Agreement The activation fee is non-refundable if you:• Ordered a new phone without paying the activation fee• Have use

Section 1Getting Started 13Charging The BatteryYour Jitterbug can be charged with the included Wall Charger or with the optional Car Charger that can

Customer AgreementCustomer Agreement 211cancel your account and obtain a return authorization number. If your phone was purchased from a retail store,

Customer Agreement212 Customer Agreement 4. Charges And FeesThere is a fee associated with beginning your service and there may be a fee associated wi

Customer AgreementCustomer Agreement 2134.3 Taxes, Fees And AssessmentsWe are required by law to charge you certain taxes, surcharges and assessments

Customer Agreement214 Customer Agreement related charges may sometimes be delayed. Delayed usage charges may be applied in the month they appear on yo

Customer AgreementCustomer Agreement 2155. Service Subject To ChangeYour service is dependent upon our business requirements, including policies, prac

Customer Agreement216 Customer Agreement of cancellation described in Section 3 of this agreement. We may not be able to provide you with some service

Customer AgreementCustomer Agreement 217by this agreement or by your User Guide. WE CAN, WITHOUT NOTICE, LIMIT, SUSPEND OR END YOUR SERVICE OR ANY AGR

Customer Agreement218 Customer Agreement We can also temporarily limit your service for any operational or governmental reason.11. Your PrivacyYou agr

Customer AgreementCustomer Agreement 21913.IndemnicationYou agree to indemnify, defend and hold GreatCall harmless from any claims arising out of u

Customer Agreement220 Customer Agreement THE AGREEMENT, OR THE PROVISION OF SERVICES OR PRODUCTS TO YOU, INCLUDING ANY BILLING DISPUTES (CLAIM), SHALL

Section 114 Getting Started The Jitterbug Rechargeable Battery must be fully charged before using the phone for the rst time. We recommend an initial

Customer AgreementCustomer Agreement 221 (A) FOR CLAIMS LESS THAN $25, WE WILL PAY ALL FEES AND EXPENSES; AND (B) FOR CLAIMS BETWEEN $25 AND $1,0

Customer Agreement222 Customer Agreement US THAT YOUR WAIVER OF ANY ABILITY TO PARTICIPATE IN CLASS OR REPRESENTATIVE ACTIONS IS UNENFORCEABLE UNDER A

Customer AgreementCustomer Agreement 223on your most recent bill. If any part of this agreement, including any part of its arbitration provisions, is

Index224 Index IndexSymbols5Star Button ... 85Star S

IndexIndex 225Bluetooth ... 117Setting Your Bluetoot

Index226 Index Charging ... 15Colors ...

IndexIndex 227HHeadset ... 4Headset Jack ...

Index228 Index Medication Reminders ... 71Microphone ...

IndexIndex 229Phone Book ... 21Make a Call From Your

Index230 Index Changing Ring Tones ... 133Selecting The Color Of The In

Section 1Getting Started 15Battery Level IndicatorYour Jitterbug will remind you to charge the battery. Reminders appear on the Inside Display and Out

IndexIndex 231VVibrate... 51Voice Dial ...

Coverage and service are not available everywhere. Other charges and restrictions may apply. 1 There are no additional fees to call GreatCall’s 24-hou

www.greatcall.comGH68-40855A

Section 116 Getting Started You can easily check the remaining charge on the Jitterbug battery by navigating to the Phone Info menu and pressing the

Section 1Getting Started 17Turning Your Jitterbug On And OffIf you have not activated your Jitterbug, please refer to page 10 before turning your Jit

Section 118 Getting Started To Turn Your Jitterbug Off:1. Press and hold the onoffbutton in the upper right corner of the keypad until the GreatCall

Section 1Getting Started 19How To Read The Inside DisplayThroughout this guide, the screen on the inside of your Jitterbug is referred to as the Insid

Section 120 Getting Started Feature Area – the top of the Inside Display is the Feature Area. It identies the feature you are using. For example, whe

Table of ContentsTable of Contents ITable of ContentsSection 1: Getting Started ...

Section 1Getting Started 21Using The Main ScreenWhen you open your Jitterbug while it is powered on, you will see the Main Screen as shown in the diag

Section 122 Getting Started 2. Call History – an easy way to review your last ten incoming, outgoing and missed calls, listed with the most recent

Section 1Getting Started 235. Camera– this is where you will take photos that will be automatically stored in My Photos. See page 97 for more inform

Section 124 Getting Started You can easily access all of your features within the Main Screen using three simple buttons located at the top of the ke

Section 1Getting Started 25For your ease-of-use, you can change the start-up screen of your Jitterbug. For example, you may nd it easier to have your

Section 126 Getting Started Making Your First Call 1. You can make a call directly from your Main Screen at any time by using your keypad. Simply en

Section 1Getting Started 27The 5Star ButtonCustomers with a GreatCall GoPlanTM have access to the 5Star Service. Simply press the red 5Star button to

Section 128 Getting Started If you do not have a GreatCall GoPlan, you will be asked if you would like to be connected directly to 9-1-1 services when

Section 1Getting Started 29MyCalendarMyCalendar makes it easy for you to enter your appointments and events online at mygreatcall.com. Or, simply pres

Section 130 Getting Started Online1. Log in to your personal account at mygreatcall.com. After logging in to mygreatcall.com, click on “My Apps” tab.

Table of ContentsII Table of Contents • Online ...

Section 1Getting Started 316. The “Duration” box shows the length of the event. Click to select All Day Event, 30 Minutes, 1 Hour, 2 Hours, or 4 Hours

Section 132 Getting Started By PhoneCall a friendly GreatCall Operator, available 24 hours a day, seven days a week. If you would prefer to use our he

Section 1Getting Started 33Operator AssistanceLive Operators are available 24 hours a day, seven days a week, and can help you: 1. Update and manage

Section 134 Getting Started To Call An Operator:1. Open your Jitterbug.2. Press the button on the keypad.3. Press the button to place the call.Min

Section 1Getting Started 35Emergency 9-1-1 ServiceTo Make An Emergency Call1. Open your Jitterbug and make sure it’s on.2. Dial 9–1–1 using the keypad

Section 136 Getting Started Installing And Removing The BatteryThe battery has been pre-installed into your Jitterbug phone for your convenience.To Re

Section 1Getting Started 37To Install The Battery1. Hold the battery with the Samsung logo facing up, slide the battery into the back of your Jitterbu

Section 138 Getting Started Getting More InformationGreatCall customers have access to two unique websites that are easy to navigate and explore – www

Section 1Getting Started 39GreatCall Customer Service Use any of these ways to contact us:• Send us an email at [email protected]• Call us

Section 240 Placing And Receiving CallsSection 2: Placing And Receiving CallsThis section explains how to use the calling and answering features on yo

Table of ContentsTable of Contents III• Receiving A Call When Your Jitterbug Is Open ...49Ending A Call ...

Section 2Placing And Receiving Calls 41 • Using Call History To See Recent Calls • Using Voice Dial • Setting Up Voice Mail • Changing Your

Section 242 Placing And Receiving CallsThere are three screens where you cannot dial a phone number: (1) when typing a Text Message, (2) when entering

Section 2Placing And Receiving Calls 434. Tell the Operator the name of the person in your Phone Book you want to call or tell them the ten digit num

Section 244 Placing And Receiving Callsnumbers of your Phone Book at mygreatcall.com. Please reference page 88 to learn more about mygreatcall.com.4.

Section 2Placing And Receiving Calls 45SpeakerphoneThe Speakerphone provides you the convenience to make a call without holding the phone to your ear.

Section 246 Placing And Receiving Calls To turn your Speakerphone off, press the up arrow on the “Up/Down” button on your keypad until “SPEAKER

Section 2Placing And Receiving Calls 47Answering A CallYour Jitterbug rings or vibrates (depending on how you set the ringer volume level) to indicate

Section 248 Placing And Receiving CallsAnswering A Call When Your Jitterbug Is Closed1. If the caller’s name and number are stored in your Phone Book

Section 2Placing And Receiving Calls 49Receiving A Call When Your Jitterbug Is Open1. When the “ANSWER?” question appears on the Inside Display, p

Section 250 Placing And Receiving CallsTo Ignore A Call When Your Jitterbug Is OpenYou can send a caller directly to your Voice Mail by pressing the

Table of ContentsIV Table of Contents Section 3: GreatCall Health and Safety Services ... 68GreatCall GoPlans ...

Section 2Placing And Receiving Calls 51Adjusting The Ringer Volume1. Open your Jitterbug to conrm it’s on and not actively on a call.2. Press the Vo

Section 252 Placing And Receiving CallsThe selected volume level will appear on the Inside Display. The Ringer Volume cannot be adjusted while active

Section 2Placing And Receiving Calls 53Adjusting The Earpiece Speaker VolumeWhen you’re on a call, press the volume button up or down until the sound

Section 254 Placing And Receiving Calls1. When a second person calls your Jitterbug while you are already on a call with someone else, you will hear

Section 2Placing And Receiving Calls 55This section only applies if you have enabled Call Waiting. The feature is not automatically enabled, but is av

Section 256 Placing And Receiving CallsUsing Call History To See Recent CallsYour Jitterbug keeps a list of your ten most recent outgoing, incoming an

Section 2Placing And Receiving Calls 575. As you scroll through your Call History you will see the following information on the Inside Display: •

Section 258 Placing And Receiving CallsReturning Missed Calls And RedialingYou can use Call History to directly return missed calls and redial both in

Section 2Placing And Receiving Calls 59Using Voice Dial Voice Dial – this free service enables you to retrieve a name that has been stored in your Pho

Section 260 Placing And Receiving Calls5. If Voice Dial is unsure it will say “Repeat the name” followed by a beep.6. Voice Dial will dial the numb

Table of ContentsTable of Contents VDeleting A Contact Directly On Your Jitterbug ...88Section 5: Us

Section 2Placing And Receiving Calls 61Setting Up Voice Mail This section only applies if you have purchased Voice Mail with your GreatCall service.

Section 262 Placing And Receiving CallsChanging Your Voice Mail Greeting1. Starting from the Main Screen, use the “Up/Down” button and scroll unti

Section 2Placing And Receiving Calls 63When To Check Your Voice Mail MessagesIf you miss a call and the caller leaves you a message, your Jitterbug wi

Section 264 Placing And Receiving CallsListening To Voice Mail Messages • If you have a new Voice Mail message, your Jitterbug will notify you by di

Section 2Placing And Receiving Calls 65Listening To Saved Voice Mail Messages1. Starting from the Main Screen, use the “Up/Down” button and scroll

Section 266 Placing And Receiving Calls5. Press the button to return the call.6. Press the button or close your Jitterbug to end the call.7. “Call

Section 2Placing And Receiving Calls 67International DialingIf you expect to make calls beyond the U.S. or Canada, consider our convenient Internation

Section 368 GreatCall Health and Safety ServicesSection 3: GreatCall Health and Safety ServicesThis section describes additional services that make yo

Section 3GreatCall Health and Safety Services 69GreatCall GoPlansThe Jitterbug5 is more than an easy-to-use cell phone, it’s also a network of people

Section 370 GreatCall Health and Safety Services5Star ServiceOur award-winning service, 5Star, transforms your Jitterbug into a mobile medical alert d

Table of ContentsVI Table of Contents – 123 Mode...114 –

Section 3GreatCall Health and Safety Services 71Urgent Care With Urgent Care, which also comes with a GoPlan, you can speak to a nurse who will triage

Section 372 GreatCall Health and Safety ServicesBrain GamesYour new Jitterbug gives you access to fun innovative games, clinically-proven to sharpen y

Section 3GreatCall Health and Safety Services 73Accessing Your Games1. Starting from the Main Menu, use the “Up/Down” button and scroll until “Game

Section 374 GreatCall Health and Safety ServicesThe Wellness CallWith this service, you’ll get a motivational 2-3 minute call once per week from welln

Section 3GreatCall Health and Safety Services 75You can set up your calls in one of two ways:1. Online: Log in to your personal account on mygreatcall

Section 376 GreatCall Health and Safety ServicesThe Check-in CallThis service will automatically call to check in with you as often as you’d like. If

Section 3GreatCall Health and Safety Services 77When you are ready to set up your calls, have the following information handy:1. What would you like u

Section 378 GreatCall Health and Safety ServicesYou can personalize your Jitterbug with only the features and additional services that you want. Pleas

Managing Your Phone Book 79Section 4Section 4: Managing Your Phone BookThis section explains how to use your Phone Book to save and nd the names and

Section 480 Managing Your Phone Book About Phone BookYour Jitterbug allows you to store up to 200 names and numbers of the people you call on a regula

Table of ContentsTable of Contents VIIChanging Ring Tones ...133Tur

Managing Your Phone Book 81Section 4Use The Operator To Add, Change And Delete Numbers1. Simply press the button on your keypad.2. Press the but

Section 482 Managing Your Phone Book Use mygreatcall.com To Add, Change And Delete NumbersIf this is your rst time visiting mygreatcall.com, you will

Managing Your Phone Book 83Section 4Here are some other helpful things you can do on mygreatcall.com:1. Update your Personal Prole 2. Check your min

Section 484 Managing Your Phone Book Adding A Contact Directly On Your Jitterbug1. Starting from the Main Screen, use the “Up/Down” button and scro

Managing Your Phone Book 85Section 46. Using the keypad, enter the name of the contact you would like to create. If you accidentally press a wrong

Section 486 Managing Your Phone Book Modifying A Contact Directly On Your Jitterbug1. Starting from the Main Screen, use the “Up/Down” button and s

Managing Your Phone Book 87Section 4 8. To change the contact’s name, use the button to delete the necessary letters. Use the keypad to re-enter th

Section 488 Managing Your Phone Book Deleting A Contact Directly On Your Jitterbug 1. Starting from the Main Screen, use the “Up/Down” button and s

Managing Your Phone Book 89Section 4 8. Press the button to conrm deleting the contact. 9. “Successfully Deleted” will appear, letting you know th

Section 590 Using The CameraSection 5: Using The CameraThis section explains how to take, view, delete and share photos on your Jitterbug.Topics • T